Privacy Policy

This Policy applies to all users of the Services, including visitors, registered users, customers, resellers, affiliates, and partners ("Users").

By accessing or using the Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of personal data as described herein, subject to applicable law.

2.1 Personal Data You Provide

We may collect personal data that you voluntarily provide, including but not limited to:

• Account information (username, email address, password);
• Identity or verification information where required;
• Payment and transaction information;
• Game account identifiers (User IDs, server/region details);
• Communications with customer support;
• Partner or affiliate registration details;
• Tax or payout-related information for resellers or affiliates.

2.2 Automatically Collected Data

When you use the Services, we may automatically collect certain information, including:

• IP address and approximate location;
• Device identifiers and browser type;
• Log files, timestamps, and usage data;
• Referral sources, affiliate links, or tracking identifiers;
• Cookies and similar technologies.

2.3 Credits and Transaction Data

We collect and maintain records relating to Credits, including:

• Deposit history;
• Usage and consumption of credits;
• Wallet balances;
• Refunds, reversals, or forfeitures;
• Fraud or risk assessments.

We process personal data for purposes including, but not limited to:

• Creating and managing user accounts;
• Facilitating transactions and delivery of Digital Goods;
• Operating the Credits wallet system;
• Processing payments and payouts;
• Fraud prevention, security, and risk management;
• Compliance with legal, regulatory, and tax obligations;
• Affiliate tracking and commission attribution;
• Customer support and dispute resolution;
• Improving and optimizing the Services.

We process data only to the extent reasonably necessary for these purposes.

Depending on your jurisdiction, we process personal data on one or more of the following legal bases:

• Performance of a contract (providing the Services);
• Legitimate business interests (security, fraud prevention, analytics);
• Legal or regulatory obligations;
• Your consent, where required by law.

5.1 Third-Party Service Providers

We may share personal data with trusted third parties where necessary, including:

• Game publishers and Suppliers for transaction fulfillment;
• Payment Processors and financial institutions;
• Fraud prevention and risk management providers;
• Hosting, analytics, and technical service providers.

Such sharing is limited to what is necessary for the relevant purpose.

5.2 Legal and Regulatory Disclosure

We may disclose personal data where required to comply with applicable law, regulation, court order, or lawful request by a competent authority.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or transfer of assets, personal data may be transferred as part of such transaction, subject to applicable law.

We use cookies and similar technologies to:

• Enable core platform functionality;
• Remember user preferences;
• Track referrals and affiliate attribution;
• Analyze usage and improve Services;
• Prevent fraud and abuse.

You may control or disable cookies through your browser settings, subject to limitations on functionality.

We retain personal data only for as long as reasonably necessary to:

• Provide the Services;
• Maintain transaction and accounting records;
• Comply with legal, tax, and regulatory obligations;
• Resolve disputes and enforce agreements;
• Prevent fraud and abuse.

Retention periods vary depending on the nature of the data and applicable legal requirements.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security of personal data.

Subject to applicable law, you may have the right to:

• Request access to your personal data;
• Request correction of inaccurate data;
• Request deletion of personal data;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent.

Requests must be submitted through our designated support channels. We may deny or limit requests where permitted by law.

Your personal data may be transferred to and processed in jurisdictions outside your country of residence, where data protection laws may differ.

We take reasonable steps to ensure appropriate safeguards are in place for such transfers, as required by applicable law.

The Services are not intended for use by individuals under the minimum legal age required to enter into a binding contract in their jurisdiction.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it.

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

You are encouraged to review their privacy policies before providing personal data.

We may update this Privacy Policy from time to time to reflect changes in law, business practices, or Services.

Updates will be posted on the Platform with a revised "Last Updated" date. Continued use of the Services constitutes acceptance of the updated Policy.

If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, you may contact us at: